Contact Us

Questions, feedback, or feature requests — we'd love to hear from you

Support

Have a question about DeckReady, want to report a bug, or have a feature request? Don't hesitate to reach out.

We typically respond within 2 business days

Frequently Asked Questions

Are my audio files uploaded to your servers?

No. All audio processing happens entirely in your browser. Your audio files are never transmitted to, stored on, or accessed by DeckReady's servers.

What are the Free plan limitations?

The Free plan allows up to 5 tracks per month with Club and Flat presets. Output is MP3 at 128kbps. Upgrade to Pro for unlimited processing, all 7 presets, and WAV output.

What file formats are supported?

We support MP3, WAV, FLAC, AIFF, OGG and M4A. Which files actually open depends on the codecs your browser supports.

Can I cancel my subscription?

Yes. You can cancel anytime from your account settings. You'll continue to have access until the end of your current billing period.

Operator Information

Operator: Renma Matsumura (Sole Proprietor)

Location: Yamato Building 6F, 7-14-5 Roppongi, Minato-ku, Tokyo, Japan